Privacy policy

Privacy policy
Data Controller
Hervé Liotard — lelongdelajambe / Toutbrocante
48b Rue Boinod, 75018 Paris, France
contact@lelongdelajambe.fr

lelongdelajambe operates this shop and website, including all information, content, features, tools, products, and related services, to provide you, as a customer, with a personalized shopping experience (hereinafter the "Services"). lelongdelajambe is a shop powered by Shopify, which allows us to provide you with the Services. This Privacy Policy describes how we collect, use, and disclose your personal information when you access, use, make a purchase or any other transaction on the Services, or when you communicate with us by any other means. In the event of a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy shall prevail with respect to the collection, processing, and disclosure of your personal information.
Please read this Privacy Policy carefully. By accessing and using our Services, you acknowledge that you have read this Privacy Policy and understand the terms of collection, use, and disclosure of your information as described herein.

Personal Information We Collect or Process
When we use the term "personal information," we refer to information that identifies you or can reasonably be linked to you or another individual. Personal information does not include information that has been collected anonymously or rendered unidentifiable, such that it cannot identify you or be reasonably linked to you. We may collect or process the following categories of personal information, including inferences drawn from such personal information, depending on how you interact with the Services, your place of residence, and to the extent permitted or required by applicable law:
  • Contact Information: including your name, address, billing address, shipping address, phone number, and email address.
  • Financial Information: including credit card, debit card, and bank account numbers, payment card information, bank account details, transaction details, payment method, payment confirmation, and other payment details.
  • Account Information: including your username, password, security questions, preferences, and settings.
  • Transaction Information: including items you view, place in your cart, add to your wishlist, purchase, return, exchange, or cancel, as well as your past transactions.
  • Your Communications with Us: including information you include in your communications with us, such as when you submit an inquiry to customer service.
  • Device Information: including information about your device, browser, or network connection, your IP address, and other unique identifiers.
  • Usage Information: including information about your interaction with the Services, specifically how and when you access or interact with the Services.
Sources of Personal Information
We may collect personal information from the following sources:
  • Directly from You: including when you create an account, access or use the Services, communicate with us, or otherwise provide us with your personal information;
  • Automatically via the Services: including from your device when you use our products or services or access our websites, and through the use of cookies and similar technologies;
  • From Our Service Providers: including when we engage them to implement certain technologies and when they collect or process your personal information on our behalf;
  • From Our Partners or Other Third Parties.
How We Use Your Personal Information
Depending on how you interact with us or the Services you use, we may use your personal information for the following purposes:
  • Providing, Customizing, and Improving the Services: We use your personal information to provide you with the Services, notably to perform our contract with you, process your payments, handle your orders, remember your preferences and items of interest, send you account-related notifications, process purchases, returns, exchanges, or other transactions, create, maintain, and otherwise manage your account, arrange shipping, facilitate potential returns and exchanges, enable you to post reviews, and create a personalized shopping experience, for example, by recommending products related to your purchases. This may include using your personal information to tailor and improve the Services to make them more relevant.
  • Marketing and Advertising: We use your personal information for marketing and promotional purposes, such as sending you marketing, advertising, and promotional communications by email, SMS, or postal mail, and showing you online advertisements for products or services on the Services or other websites, notably based on items you previously purchased or added to your cart, as well as your other activities on the Services.
  • Security and Fraud Prevention: We use your personal information to authenticate your account, offer a secure payment and shopping experience, detect, investigate, or take action regarding fraudulent, illegal, dangerous, or malicious activity, protect public safety, and secure our services. If you choose to use the Services and create an account, you are responsible for maintaining the confidentiality of your account credentials. We strongly recommend that you do not share your username, password, or any other access credentials with anyone.
  • Communicating with You: We use your personal information to provide customer service, respond to your inquiries, offer efficient services, and maintain our business relationship with you.
  • Legal Reasons: We use your personal information to comply with applicable legislation or respond to valid legal processes, including requests from law enforcement or government agencies, to investigate or participate in civil discovery procedures, potential or ongoing litigation, or other legal proceedings, as well as to enforce our terms or policies, or investigate potential violations thereof.
How We Disclose Personal Information
In certain circumstances, we may disclose your personal information to third parties for legitimate purposes, in accordance with this Privacy Policy. These circumstances may include:
  • With Shopify, service providers, and other third parties who perform services on our behalf (e.g., IT management, payment processing, data analytics, customer support, cloud storage, fulfillment, and shipping).
  • With business and marketing partners to provide marketing services and deliver advertisements to you. For example, we use Shopify to support personalized advertising through third-party services, based on your online activity across different merchants and websites. Our business and marketing partners will use your information in accordance with their own privacy notices. Depending on where you live, you may have the right to request that we do not share your information for the purpose of showing you targeted ads and marketing content based on your online activity across different merchants and websites.
  • When you direct us, request us, or otherwise consent to the disclosure of certain information to third parties, such as to ship products to you or through your use of social media widgets or login integrations.
  • With our affiliates or more generally within our corporate group.
  • In connection with a business transaction such as a merger or bankruptcy, to comply with any applicable legal obligations (including responding to subpoenas, search warrants, or similar requests), to enforce applicable terms of service or policies, and to protect or defend the Services, our rights, and the rights of our users or third parties.
Relationship with Shopify
The Services are hosted by Shopify, which collects and processes personal information regarding your access to and use of the Services to provide and improve them. Information you submit to the Services will be transmitted to and shared with Shopify, as well as with third parties who may be located in countries other than your country of residence, to provide and improve the Services. Furthermore, to protect, develop, and improve our business, we use certain enhanced Shopify features that integrate data and information from your interactions with our Shop, as well as with other merchants and with Shopify. To provide these enhanced features, Shopify may use personal information collected from your interactions with our shop, other merchants, and Shopify. Under these circumstances, Shopify acts as a data controller for your personal information, notably to respond to your requests to exercise your rights regarding the use of your personal information for these purposes. To learn more about Shopify’s use of your personal information and your rights, you can consult the Shopify Consumer Privacy Policy. Depending on your place of residence, you can exercise certain rights regarding your personal information here: [Shopify Privacy Portal Link].

Third-Party Websites and Links
The Services may provide links to websites or other online platforms operated by third parties. If you follow links to sites that are not affiliated with us or that we do not control, we recommend reviewing their privacy and security policies, as well as their other terms and conditions of use. We do not guarantee and are not responsible for the privacy or security of these sites, including the accuracy, completeness, or reliability of the information found on them. Information you provide in public or semi-public spaces, including information you share on third-party social media platforms, may also be viewable by other users of the Services and/or users of those third-party platforms without restriction as to its use by us or a third party. Our inclusion of these links does not, in itself, imply any endorsement of the content on these platforms, or of their owners or operators, unless otherwise stated on the Services.
Children's Data
The Services are not intended for use by children, and we do not knowingly collect any personal information regarding children who have not reached the age of majority in your jurisdiction. If you are the parent or guardian of a child who has provided us with their personal information, you can contact us using the contact details provided below to request its deletion. As of the effective date of this Privacy Policy, we are not aware of "sharing" or "selling" (as those terms are defined under applicable law) personal information regarding individuals under 16 years of age.

Security and Retention of Your Information
Please note that no security measures are perfect or impenetrable, and we cannot guarantee "perfect security." Furthermore, any information you send to us may not be secure during transmission. We recommend that you do not use unsecure channels to communicate sensitive or confidential information to us.
The duration for which we retain your personal information depends on various factors, such as the necessity to retain the information to manage your account, provide the Services to you, comply with our legal obligations, resolve disputes, or enforce any other applicable contracts or policies.
Your Rights and Choices
Depending on where you live, you may have some or all of the rights listed below regarding your personal information. However, these rights are not absolute, may apply only in certain circumstances, and, in some cases, we may decline your request as permitted by law.
  • Right to Access / Right to Know: You may have the right to request access to the personal information we hold about you.
  • Right to Erasure / Deletion: You may have the right to request the deletion of the personal information we hold about you.
  • Right to Rectification: You may have the right to request the correction of inaccurate personal information we hold about you.
  • Right to Portability: You may have the right to receive a copy of the personal information we hold about you and request its transfer to a third party, under certain circumstances and with certain exceptions.
  • Management of Communication Preferences: We may send you promotional emails. You can opt out of receiving them at any time by using the unsubscribe option included in our emails. If you unsubscribe, we may still send you non-promotional emails, such as those regarding your account or orders you have placed.
If you reside in the United Kingdom or the European Economic Area (EEA), and subject to the exceptions and limitations provided by local law, you may exercise the following rights in addition to those listed above:
  • Objection to Processing and Restriction of Processing: You may have the right to ask us to stop or restrict the processing of your personal information for certain purposes.
  • Withdrawal of Consent: When we rely on your consent to process your personal information, you have the right to withdraw this consent. If you withdraw your consent, the lawfulness of the processing based on your consent prior to its withdrawal remains unaffected.
You may exercise these rights through the designated sections on the Services or by contacting us using the contact details provided below. To learn more about Shopify’s use of your personal information and the rights you may have, including rights related to data processed by Shopify, you can visit https://privacy.shopify.com.
We will not penalize you for exercising any of these rights. We may need to verify your identity before we can process your requests, to the extent required or permitted by applicable law. In accordance with applicable law, you may designate an authorized agent to request the exercise of your rights on your behalf. Before accepting such a request from an agent, we will require the agent to provide proof of the authorization you have given them to act on your behalf, and we may ask you to directly verify your identity with us. We will respond to your request within the timeframes provided by applicable law. [1, 2]

Complaints
If you wish to file a complaint regarding our processing of your personal information, please contact us using the contact details provided below. Depending on where you live, you may have the right to appeal our decision by contacting us at the details below, or by filing a complaint with the relevant data protection authority in your region. For the EEA, you can find a list of the supervisory authorities responsible for data protection here [or: via the European Data Protection Board website].

International Transfers
Please note that we may transfer, store, and process your personal information outside of the country in which you reside.
If we transfer your personal information outside the European Economic Area (EEA) or the United Kingdom, we will rely on recognized transfer mechanisms, such as the European Commission's Standard Contractual Clauses (SCCs), or any equivalent contract issued by the competent authority in the United Kingdom where applicable, unless the data transfer is made to a country recognized as providing an adequate level of protection.

Changes to This Privacy Policy
We may update this Privacy Policy at any time, notably to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on this website, update the "Last Updated" date, and provide notice in accordance with applicable law.

Contact
If you have any questions about our privacy practices or this Privacy Policy, or if you wish to exercise any of the rights available to you, please call us at +33 6 31 69 16 84, send us an email at contact@lelongdelajambe.fr, or contact us at Hervé Liotard 48b Rue Boinod, 75018 Paris, France. For the purposes of applicable data protection law, we are the data controller of your personal information. [1]